Refund policy

Return & Refund Policy

Last updated: June 8, 2026

At Aqua Strike, we want you to be satisfied with your purchase.

If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at karpdwd.business@gmail.com with your order number and photos or videos showing the issue.

If approved, we may provide a replacement, store credit, or refund at our discretion.

We do not accept returns or refunds for:

  • Change of mind

  • Ordering the wrong item

  • Normal wear and tear

  • Improper use of the product

Please do not send products back without contacting us first. Unauthorized returns will not be accepted.

Refunds are issued to the original payment method and may take several business days to appear.